Reference

How We Handle Your Account Information

We collect and protect the details you share when you open an account, fund via bKash, Nagad or Rocket, and play on our platform. This policy explains what we gather, why we need it, and the control you keep over your own data.

Account securityWallet transaction recordsContact and verification dataDevice and session logsYour data-access rights
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evojili How We Handle Your Account Information
DATA HANDLING

How We Protect and Use Your Information

We encrypt wallet transactions when you deposit via bKash, Nagad or Rocket, hash your password so even our team cannot read it, and log every session to detect unusual account activity. Gameplay and bet histories stay on file to settle disputes and process withdrawals. You control your marketing preferences in account settings, and you can ask us to stop processing non-essential data at any time.

Payment Security

Every bKash, Nagad and Rocket transaction passes through encrypted channels. We store only the last four digits of your wallet number and the transaction reference so we can match deposits and verify withdrawal requests without keeping full account credentials.

Cookie Notice

We use session cookies to keep you logged in, analytics cookies to see which game categories get the most traffic, and preference cookies to remember your language and layout choices. You can block non-essential cookies in your browser without losing access to core features.

Account Retention

We keep your account data as long as you play with us and for a set period after you close your account to handle any pending withdrawals, disputes or regulatory requests. Once that period expires, we delete or anonymise your personal details.

Data Requests

You can ask for a copy of the information we hold, request corrections to your profile, or tell us to delete your account entirely. Contact support with your registered mobile number and we'll verify your identity before processing the request within the legal timeframe.

PRIVACY QUESTIONS

How to Reach Us About Your Data

If you want to see what information we hold, correct a mistake in your profile, or ask us to delete your account, our support team will walk you through the steps. Open a live chat from the lobby footer, send an email to the address below, or check the help centre for data-request forms.

Live Chat Start a chat from the lobby footer and ask about data access, correction or deletion. The team will verify your identity with your registered mobile number, then process your request within the timeframe our policy requires.
Email Support Send your data request to the support email listed in the contact page footer. Include your account username and the mobile number you registered with so we can confirm it's you before sharing any personal details.
Help Centre Browse our privacy and data-access articles in the help centre. You'll find downloadable request forms, step-by-step guides for updating your contact details, and explanations of how long we keep transaction and gameplay records.

Privacy Policy Questions from Bangladesh Players

We collect your mobile number, email address, date of birth for age verification, and your preferred username. When you deposit through bKash, Nagad or Rocket we also record transaction references to match payments to your account balance.

We share transaction data with payment processors like bKash and Nagad to verify deposits, game-play records with studio partners to settle live-casino bets, and account details with compliance vendors to prevent fraud. We do not sell your information to advertisers.

Open a live chat or email support with your registered mobile number. The team will verify your identity and send you a report listing your account details, transaction history, gameplay logs and any marketing preferences we have on file.

Yes. Contact support and ask for account deletion. We'll process any pending withdrawals first, then remove your personal details from active systems. Some records stay in anonymised archives for regulatory and dispute-resolution purposes as required by law.

We keep bKash, Nagad and Rocket deposit logs, withdrawal requests and bet histories for as long as your account is active and for a retention period after closure to handle disputes, fraud investigations and regulatory audits in eligible regions.

We use session cookies to keep you logged in, analytics cookies to see which games are popular, and preference cookies to save your language and layout choices. You can disable non-essential cookies in your browser settings without losing access to the lobby or payment features.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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